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Privacy Policy
Effective date:15 January 2026 Last updated:15 January 2026 Website:https://relyaint.com Operator:RelyAInt Advisory Services ("RelyAInt", "we", "our", or "us") Jurisdiction:Republic of South Africa · POPIA compliant
Summary: We collect only the information necessary to operate this website and deliver our compliance platform services. We do not sell your data. We do not use it for advertising. You have the right to access, correct, and delete your personal information at any time.
1. Introduction
RelyAInt Advisory Services ("RelyAInt", "we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website at relyaint.com or interact with our compliance platform services.
This policy applies to all personal information collected through our website, including information submitted via contact forms, assessment request forms, resource download forms, and through your use of the RelyAInt compliance engine.
Please read this policy carefully. If you disagree with any part of this policy, please discontinue use of our website. By using our website, you acknowledge that you have read and understood this policy.
This policy should be read alongside our Cookie Policy and Terms of Use.
2. Information We Collect
We collect personal information only when you actively provide it to us, or when it is automatically collected through your use of the website.
Information you provide directly
Information typeWhen collectedPurpose
NameContact forms, assessment requests, resource downloadsTo address you correctly and personalise communications
Email addressContact forms, assessment requests, resource downloadsTo respond to enquiries and deliver requested resources
Company nameAssessment request formsTo understand your regulatory context and tailor our response
Job title / roleAssessment request formsTo understand your compliance responsibilities
Compliance situation descriptionCompliance engine submissionsTo generate a preliminary compliance assessment response
Message contentContact formsTo respond to your specific enquiry
We collect the minimum personal information necessary for the purpose stated. We do not collect sensitive personal information (such as health data, financial data, or identity numbers) through this website.
3. Automatically Collected Information
When you visit relyaint.com, certain technical information is automatically collected by our website infrastructure and analytics tools. This information does not typically identify you as an individual.
IP address — collected automatically by our web server. Anonymised before storage in analytics systems.
Browser type and version — used to ensure the website renders correctly on your device.
Device type and operating system — used for website optimisation and compatibility.
Pages visited and time spent — collected via Google Analytics to understand how visitors use the website.
Referring URL — the website or search engine that directed you to relyaint.com.
Cookie data — see our Cookie Policy for full details of cookies placed on your device.
This technical data is used solely to operate and improve the website. It is not used to identify individuals, build profiles, or target advertising.
4. How We Use Your Information
We use personal information collected through this website for the following purposes only:
Responding to enquiries — to reply to contact form submissions, assessment requests, and expert review requests
Delivering resources — to provide access to downloaded checklists, templates, and insight articles
Generating compliance assessments — to process submissions to the compliance engine and return a preliminary assessment response
Service delivery — to onboard and support clients who engage our platform services
Website improvement — to analyse usage patterns and improve the website experience
Legal compliance — to comply with applicable legal obligations including POPIA, GDPR, and UK GDPR where applicable
We do not use your personal information for marketing without your explicit consent. We do not sell, rent, or trade your personal information to any third party. We do not use your information to build advertising profiles or for behavioural targeting.
5. Legal Basis for Processing
We process personal information on the following legal grounds:
Processing activityLegal basis
Responding to contact form enquiriesLegitimate interest — to respond to your direct request
Processing assessment requestsContract — necessary to provide the service you requested
Delivering downloaded resourcesLegitimate interest — to fulfil your resource request
Processing compliance engine submissionsConsent — by submitting, you consent to processing for the purpose of generating a response
Website analyticsConsent — obtained via cookie consent banner
Legal compliance obligationsLegal obligation — to comply with applicable law
Client platform servicesContract — necessary to perform services under a client agreement
Under POPIA, our processing is grounded in the principles of lawfulness, purpose limitation, minimality, data quality, transparency, and accountability as set out in the Protection of Personal Information Act 4 of 2013.
6. Lead Capture and Forms
When you submit a form on relyaint.com — including contact forms, assessment request forms, and resource download forms — the information you provide is collected and stored securely.
Form submissions are used to:
Respond to your specific request or enquiry
Deliver the resource or service you requested
Follow up with information relevant to your stated compliance context
Where a form includes a checkbox for marketing communications, we will only send marketing content if you have explicitly opted in. You may unsubscribe from any marketing communications at any time by clicking the unsubscribe link in any email we send, or by contacting us directly at support@relyaint.com.
We do not add you to any marketing list without your explicit opt-in consent. Submitting an enquiry form does not constitute consent to receive marketing communications.
7. Cookies and Website Analytics
We use cookies and similar technologies on relyaint.com for website operation and analytics purposes. A full description of the cookies we use, their purpose, and how to manage them is set out in our Cookie Policy.
In summary:
We use Google Analytics to understand how visitors use the website. IP addresses are anonymised before storage.
We use strictly necessary cookies to operate the website — these do not require consent.
We use functional cookies to remember your preferences — these require your consent.
We do not use advertising, targeting, or profiling cookies.
You can manage your cookie preferences through your browser settings or by clearing cookies and revisiting the site.
8. Sharing of Information
We do not sell, rent, or trade your personal information. We share personal information only in the following limited circumstances:
Service providers and data processors
We use trusted third-party service providers to operate our website and deliver services. These providers process personal data on our behalf and are contractually bound to process data only as instructed by us:
ProviderPurposeLocation
Google LLC (Google Analytics)Website usage analyticsUSA (Standard Contractual Clauses)
Automattic Inc. (WordPress)Website hosting and platformUSA (Standard Contractual Clauses)
Elementor Ltd.Page builder and form processingIsrael (adequacy decision)
Anthropic PBCAI-assisted compliance engine processingUSA (Standard Contractual Clauses)
Legal obligations
We may disclose personal information where required by law, court order, or regulatory authority — including the Information Regulator of South Africa — provided such disclosure is lawful and proportionate.
Business transfers
In the event of a merger, acquisition, or sale of business assets, personal information may be transferred to the acquiring entity, subject to equivalent privacy protections being maintained.
9. International Data Transfers
RelyAInt operates from South Africa. Some of our service providers are located in other countries, including the United States and Israel. When personal information is transferred outside South Africa, we ensure appropriate safeguards are in place in accordance with POPIA Section 72.
Safeguards for international transfers include:
Standard Contractual Clauses (SCCs) — for transfers to countries without an adequacy finding, including the United States
Adequacy decisions — transfers to countries recognised by South Africa or the EU as providing adequate data protection
Binding Corporate Rules — where applicable for multinational service providers
For visitors in the European Union or United Kingdom, transfers outside the EEA are conducted under Article 46 GDPR safeguards or equivalent UK adequacy mechanisms.
You may request details of the specific safeguards applied to international transfers of your personal data by contacting us at support@relyaint.com.
10. Data Retention
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.
Data typeRetention periodBasis
Contact form enquiries3 years from last interactionLegitimate interest in maintaining a record of client communications
Assessment request dataDuration of engagement plus 5 yearsLegal obligation and legitimate interest
Resource download records2 yearsLegitimate interest
Compliance engine submissionsNot retained beyond session unless you create an accountPrivacy by design — minimal retention
Client platform dataDuration of contract plus 7 yearsContractual obligation and legal requirement
Website analytics dataUp to 26 months (Google Analytics)Consent
Cookie consent records12 monthsLegal obligation to demonstrate consent
At the end of the applicable retention period, personal data is securely deleted or anonymised. You may request early deletion of your personal data — subject to legal retention obligations — by contacting us at support@relyaint.com.
11. Data Security
We implement appropriate technical and organisational security measures to protect personal information against unauthorised access, disclosure, alteration, and destruction.
Technical measures
HTTPS encryption on all pages of relyaint.com
Encrypted data transmission between your browser and our server
Access controls limiting who within RelyAInt can access personal data
Regular security updates applied to website platform and plugins
Secure hosting environment with reputable providers
Organisational measures
Personal data accessible only to individuals with a legitimate business need
Third-party processors contractually bound to maintain equivalent security standards
Data breach response procedure in place — including notification to the Information Regulator within 72 hours of becoming aware of a reportable breach
No transmission of data over the internet can be guaranteed to be completely secure. While we take all reasonable steps to protect your personal information, we cannot warrant the absolute security of data transmitted to our website.
12. Your Rights
Depending on your jurisdiction, you have the following rights in relation to your personal information:
RightDescriptionApplicable under
Right of accessRequest a copy of personal information we hold about youPOPIA · GDPR · UK GDPR
Right to rectificationRequest correction of inaccurate or incomplete personal informationPOPIA · GDPR · UK GDPR
Right to erasureRequest deletion of personal information, subject to legal retention obligationsPOPIA · GDPR · UK GDPR
Right to restrict processingRequest that we limit how we use your personal information in certain circumstancesGDPR · UK GDPR
Right to data portabilityReceive your personal information in a structured, machine-readable formatGDPR · UK GDPR
Right to objectObject to processing based on legitimate interests or direct marketingPOPIA · GDPR · UK GDPR
Right to withdraw consentWithdraw consent for processing at any time where consent is the legal basisPOPIA · GDPR · UK GDPR
Right to complainLodge a complaint with the relevant supervisory authorityPOPIA · GDPR · UK GDPR
To exercise any of these rights, please contact us at support@relyaint.com. We will respond within 30 days. We may request proof of identity before processing your request.
We will not charge a fee for processing your request unless it is manifestly unfounded or excessive, in which case we may charge a reasonable fee or decline to respond.
13. Third-Party Links
Our website may contain links to third-party websites, including regulatory authority websites, industry bodies, and tool providers referenced in our resources and articles. These links are provided for your convenience and information only.
We are not responsible for the privacy practices or content of third-party websites. When you leave relyaint.com by following a link, we recommend you review the privacy policy of the website you visit.
The inclusion of a link to a third-party website does not constitute an endorsement of that website, its content, or its privacy practices.
14. Children's Privacy
This website is directed at professionals working in regulated pharmaceutical, biotech, and medical device organisations. It is not intended for use by children under the age of 18.
We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us immediately at support@relyaint.com and we will take steps to delete the information promptly.
15. AI-Assisted Services
Our website includes a compliance engine tool that uses AI technology (powered by Anthropic PBC's Claude API) to generate preliminary compliance assessments based on information you submit.
How your compliance engine submission is processed:
The text you submit is transmitted securely to the Anthropic API for processing
Anthropic processes your submission to generate an AI-assisted response
We recommend you do not include personally identifiable information, confidential client data, or commercially sensitive details in compliance engine submissions
Submissions are not retained by RelyAInt beyond the session unless you create a platform account
All AI-generated assessments are preliminary only. They do not constitute compliance determinations and must be reviewed by your qualified team members. See our Website Disclaimer for full details.
Anthropic's privacy practices are governed by their own Privacy Policy, available at anthropic.com/privacy.
16. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable law, or the introduction of new website features or services. The "last updated" date at the top of this policy indicates when the most recent revision was made.
Material changes — those that significantly affect how we collect, use, or share personal information — will be communicated by a prominent notice on the website and, where we hold your contact details, by direct notification.
We encourage you to review this policy periodically. Continued use of the website following the publication of changes constitutes your acceptance of the revised policy.
17. Contact Information
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal information, please contact us:
Organisation: RelyAInt Advisory Services
Email: support@relyaint.com
Website: https://relyaint.com
Operating jurisdiction: Republic of South Africa
Supervisory authorities
South Africa (POPIA): Information Regulator — www.justice.gov.za/inforeg
European Union (GDPR): Your local EU data protection authority
United Kingdom (UK GDPR): Information Commissioner's Office — ico.org.uk
We are committed to working with you to resolve any concern about your privacy. Please contact us in the first instance before lodging a complaint with a supervisory authority.
This Privacy Policy is effective from 15 January 2026.  |  Cookie Policy  |  Terms of Use  |  Contact us
Terms of Use
Effective date:15 January 2026 Last updated:15 January 2026 Website:https://relyaint.com Operator:RelyAInt Advisory Services ("RelyAInt", "we", "our", or "us") Jurisdiction:Republic of South Africa
Important: This website and the RelyAInt compliance engine provide structured information and AI-assisted preliminary assessments only. Nothing on this website constitutes regulatory advice, a compliance determination, or a substitute for qualified professional review. Always confirm regulatory applicability with your own qualified team members.
1. Acceptance of Terms
By accessing or using relyaint.com ("the website"), you agree to be bound by these Terms of Use ("Terms") and all applicable laws and regulations. These Terms constitute a binding legal agreement between you and RelyAInt Advisory Services.
If you are accessing this website on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In that case, "you" refers to both you individually and that entity.
If you do not agree with any part of these Terms, please discontinue use of the website immediately. Continued use of the website following any updates to these Terms constitutes your acceptance of the revised Terms.
These Terms should be read alongside our Privacy Policy and Cookie Policy, which are incorporated by reference.
2. Purpose of Website
Relyaint.com is the public-facing website for RelyAInt Advisory Services, a compliance platform serving regulated pharmaceutical, biotech, and medical device organisations. The website provides:
Information about the RelyAInt compliance platform and services
A public compliance engine tool for preliminary, AI-assisted compliance assessments
Downloadable compliance resources including checklists and templates
Educational articles and insights on pharmaceutical compliance topics
Contact and enquiry forms for prospective and existing clients
The website is intended for use by qualified professionals working in GxP-regulated environments. It is not intended for general public use and does not constitute a consumer service.
3. No Regulatory or Compliance Determination
Critical disclaimer: Nothing on this website constitutes a regulatory determination, compliance conclusion, or legal advice. All content, assessments, and resources are provided for informational and educational purposes only.
Specifically:
Outputs from the compliance engine are preliminary assessments only — they do not constitute regulatory determinations and must be reviewed, verified, and confirmed by qualified human reviewers within your organisation
Downloadable checklists and templates are structured readiness tools only — they do not constitute validated compliance programmes and must be adapted to your specific regulatory context by qualified personnel
Insight articles and educational content represent general guidance only — regulatory requirements vary by jurisdiction, product type, and organisational context
RelyAInt does not make any representation that content on this website is current, complete, or applicable to your specific regulatory situation
You are solely responsible for all regulatory and compliance decisions made by your organisation. RelyAInt accepts no liability for decisions made in reliance on content provided through this website.
4. Advisory Nature of Materials
All materials provided through this website — including but not limited to articles, checklists, templates, assessment outputs, and platform descriptions — are advisory in nature and are provided without warranty of any kind.
Regulatory requirements applicable to pharmaceutical, biotech, and medical device organisations are complex, jurisdiction-specific, and subject to change. Content on this website:
May not reflect the most current regulatory guidance, enforcement policy, or inspection expectations
Is generalised and may not be applicable to your specific product type, manufacturing process, or regulatory jurisdiction
Does not account for organisation-specific factors that may affect compliance requirements
Must not be used as a substitute for qualified regulatory affairs, quality assurance, or legal advice
We recommend that all compliance decisions be reviewed by qualified internal personnel or external regulatory consultants with specific expertise in your product area and jurisdiction before implementation.
5. AI-Assisted Content Disclosure
The RelyAInt compliance engine uses artificial intelligence technology (powered by Anthropic PBC's Claude API) to generate preliminary compliance assessment responses based on information submitted by users.
How AI is used on this website
The compliance engine processes your text submission and generates a structured preliminary response using AI language model technology
AI-generated responses are reviewed and structured to provide useful preliminary guidance — they are not validated against your specific regulatory context
AI classifies severity and risk in platform assessments — all classifications are subject to review and confirmation by qualified human team members within the client organisation
Limitations of AI-generated content
AI language models may produce outputs that are incomplete, incorrect, or not applicable to your specific situation
AI-generated assessments do not constitute expert regulatory advice and must not be relied upon as such
You acknowledge that AI technology has inherent limitations and that outputs require human review before any reliance or action
By using the compliance engine, you acknowledge that you understand the preliminary and AI-assisted nature of the outputs and that you will apply qualified human review before acting on any response.
6. Intellectual Property Rights
All content on this website — including but not limited to text, articles, checklists, templates, platform descriptions, graphics, logos, and the design and structure of the website itself — is the intellectual property of RelyAInt Advisory Services unless otherwise stated.
This content is protected by South African copyright law, the Berne Convention, and applicable international intellectual property treaties.
What you may do
View and read website content for personal and professional use
Download resources expressly made available for download (see Section 7)
Share links to pages on this website
Quote brief extracts with clear attribution to RelyAInt Advisory Services and a link to the source
What you may not do
Reproduce, republish, or distribute substantial portions of website content without prior written permission
Use RelyAInt branding, logos, or trademarks without prior written authorisation
Use content for commercial purposes or to compete with RelyAInt services
Modify or create derivative works from website content without permission
To request permission for use beyond these Terms, please contact us at support@relyaint.com.
7. Permitted Use of Downloadable Resources
RelyAInt makes certain resources available for download, including compliance checklists, templates, and assessment tools. These resources are provided under a limited, non-exclusive, non-transferable licence for your internal professional use.
Permitted uses
Use within your own organisation for internal compliance readiness purposes
Adapt and customise for your organisation's specific regulatory context
Share internally with colleagues within your organisation
Prohibited uses
Distribution to third parties outside your organisation without prior written permission
Commercial resale, sublicensing, or use in consulting engagements delivered to clients
Removal of RelyAInt branding, copyright notices, or attribution
Publication or sharing on public platforms, websites, or repositories
Downloadable resources are provided as structured readiness tools only and do not constitute validated compliance programmes. See Section 3 for the full disclaimer applicable to all resources.
8. Limitation of Liability
To the fullest extent permitted by applicable law, RelyAInt Advisory Services, its directors, employees, contractors, and agents shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:
Your use of or inability to use this website or any content on it
Any errors, omissions, or inaccuracies in website content
Reliance on AI-generated assessment outputs from the compliance engine
Any compliance or regulatory decisions made in reliance on content provided through this website
Regulatory findings, observations, warning letters, or enforcement actions arising from your organisation's compliance programme
Unauthorised access to or alteration of your data
Any third-party content, links, or services referenced on this website
Where liability cannot be fully excluded by law, our total liability to you for any claim arising from use of this website shall not exceed the amount paid by you to RelyAInt in the 12 months preceding the claim, or ZAR 1,000, whichever is greater.
Nothing in these Terms excludes liability for fraud, wilful misconduct, or any other liability that cannot be excluded under applicable South African law.
9. Acceptable Use
You agree to use this website only for lawful purposes and in a manner consistent with these Terms. You must not:
Use the website in any way that violates applicable local, national, or international law or regulation
Attempt to gain unauthorised access to any part of the website, server, or database
Introduce viruses, trojans, worms, or other malicious or technologically harmful material
Use automated tools, bots, or scrapers to collect data from the website without prior written permission
Submit false, misleading, or fraudulent information through any form or tool on the website
Submit confidential client data, personal health information, or commercially sensitive third-party information through the compliance engine
Impersonate any person or entity or misrepresent your affiliation with any person or entity
We reserve the right to restrict or terminate access to the website for any user who violates these acceptable use provisions.
10. External Links
This website may contain links to third-party websites, including regulatory authority websites, industry bodies, and tool providers referenced in our content. These links are provided for your convenience and information only.
RelyAInt does not control the content, privacy practices, or availability of third-party websites and accepts no responsibility or liability for:
The accuracy, currency, or completeness of third-party content
The privacy practices or data handling of third-party websites
Any loss or damage arising from your use of third-party websites accessed via links on this website
The inclusion of any link does not imply endorsement by RelyAInt of the linked website, its operator, or its content. When you leave this website, we recommend reviewing the terms and privacy policy of the site you visit.
11. Confidentiality of Submitted Information
You may submit information to us through contact forms, assessment request forms, resource download forms, and the compliance engine. You are solely responsible for the content of information you submit.
Important: Do not submit confidential client data, patient data, proprietary trade secrets, or personally identifiable information about third parties through the public compliance engine. The compliance engine is a public tool and submissions are processed by third-party AI infrastructure (Anthropic PBC).
Information submitted through the compliance engine is transmitted to and processed by Anthropic PBC's API infrastructure. Anthropic's privacy policy governs their handling of this data. We recommend submitting only generalised, non-confidential descriptions of your compliance context.
Information submitted through contact and enquiry forms is handled in accordance with our Privacy Policy. We treat enquiry information as confidential and will not share it with third parties except as described in our Privacy Policy.
By submitting information to us, you represent and warrant that you have the right to share that information and that doing so does not violate any confidentiality obligation, intellectual property right, or applicable law.
12. No Warranty
This website and all content, tools, and resources provided through it are offered on an "as is" and "as available" basis, without any warranty of any kind, whether express, implied, or statutory.
To the maximum extent permitted by applicable law, RelyAInt expressly disclaims all warranties, including but not limited to:
Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
Warranties that the website will be uninterrupted, error-free, or free from viruses or other harmful components
Warranties that content is accurate, complete, current, or applicable to your specific situation
Warranties that AI-generated outputs are accurate, complete, or appropriate for regulatory reliance
Your use of this website and reliance on any content is entirely at your own risk. Nothing in these Terms limits your statutory rights as a consumer to the extent those rights cannot be excluded under South African law.
13. Website Availability
We endeavour to keep relyaint.com available at all times. However, we do not guarantee uninterrupted access to the website and reserve the right to:
Suspend, restrict, or terminate access to the website or any part of it at any time without notice
Modify, update, or remove website content at any time without notice
Perform maintenance, upgrades, or changes to the website that may result in temporary unavailability
RelyAInt shall not be liable for any loss or inconvenience arising from website unavailability, whether scheduled or unscheduled.
14. Modifications to Terms
We reserve the right to modify these Terms of Use at any time. The "last updated" date at the top of this document reflects the date of the most recent revision.
Material changes — those that significantly affect your rights or obligations — will be notified via a prominent notice on the website. For non-material changes, we may update the Terms without specific notification.
Your continued use of the website after any changes to these Terms are published constitutes your acceptance of the revised Terms. If you do not agree with any revised Terms, you must stop using the website.
We recommend reviewing these Terms periodically to ensure you understand the current terms governing your use of this website.
15. Governing Law and Jurisdiction
These Terms of Use are governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions.
Any dispute arising from or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of South Africa.
If you access this website from outside South Africa, you do so at your own risk and are responsible for compliance with the laws of your local jurisdiction. The availability of this website in your jurisdiction does not constitute a representation that its content complies with all local laws and regulations.
For users in the European Union or United Kingdom, nothing in these Terms affects your statutory rights as a consumer under EU or UK law.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms remain in full force and effect.
The failure of RelyAInt to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any provision shall only be effective if given in writing and signed by an authorised representative of RelyAInt.
17. Contact Information
If you have any questions, concerns, or requests relating to these Terms of Use, please contact us:
Organisation: RelyAInt Advisory Services
Email: support@relyaint.com
Website: https://relyaint.com
Operating jurisdiction: Republic of South Africa
We aim to respond to all enquiries within 5 business days. For urgent matters relating to data protection or intellectual property, please mark your email accordingly.
These Terms of Use are effective from 15 January 2026.  |  Privacy Policy  |  Cookie Policy  |  Contact us
Cookie Policy
Effective date:15 January 2026 Last updated:15 January 2026 Website:https://relyaint.com Operator:RelyAInt Advisory Services ("RelyAInt", "we", "our", or "us") Jurisdiction:Republic of South Africa · POPIA compliant
Summary: We use a small number of cookies to make this website function correctly and to understand how visitors use it. We do not use advertising cookies or sell your data to any third party. You can manage your cookie preferences at any time.
1. Introduction
This Cookie Policy explains how RelyAInt Advisory Services uses cookies and similar tracking technologies on relyaint.com. It describes what cookies are, which cookies we use, why we use them, and how you can control them.
This policy should be read alongside our Privacy Policy and Terms of Use, which together govern how we collect, use, and protect information about visitors to this website.
By continuing to use this website after being presented with our cookie notice, you consent to our use of cookies as described in this policy. You may withdraw consent at any time by adjusting your browser settings or using the preference controls described in Section 5.
2. What Are Cookies
Cookies are small text files that are placed on your device — computer, tablet, or mobile — when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to website operators about how their site is used.
Cookies do not typically identify you as an individual — they identify your device and browser. However, in some cases cookies may be associated with personal data you have provided directly, in which case they are governed by our Privacy Policy.
Types of cookies by duration
Session cookies — temporary cookies that are deleted when you close your browser. They are used to maintain your session as you navigate between pages.
Persistent cookies — cookies that remain on your device for a defined period or until you delete them. They allow the website to recognise you on return visits.
Types of cookies by origin
First-party cookies — set directly by relyaint.com and only readable by us.
Third-party cookies — set by external services we use (such as analytics providers). These may be readable by the third party that set them.
3. Types of Cookies We Use
CategoryPurposeExamplesDuration
Strictly necessary EssentialRequired for the website to function. Cannot be disabled. Enable page navigation, form submission, and security features.Session ID, CSRF token, consent recordSession / Up to 1 year
Functional FunctionalRemember your preferences and settings to improve your experience on return visits.Language preference, cookie consent statusUp to 1 year
Analytics AnalyticsHelp us understand how visitors interact with the website — which pages are visited, how long visitors stay, and where they come from. Data is anonymised or pseudonymised.Google Analytics (_ga, _gid), page view trackingUp to 2 years
We do not use advertising, targeting, or profiling cookies. We do not place cookies that track you across other websites or share your data with advertising networks.
4. How Cookies Are Used
We use cookies for the following specific purposes on relyaint.com:
Website operation
Maintaining your session as you navigate between pages
Ensuring form submissions and contact requests function correctly
Protecting the website and users from cross-site request forgery (CSRF) attacks
Recording your cookie consent preferences so we don't ask again unnecessarily
Analytics and improvement
Understanding which pages are visited most frequently
Identifying how visitors arrive at the site (search, direct, referral)
Measuring the performance of the compliance engine tool
Identifying technical errors or pages with high exit rates
Analytics data is processed in aggregate and does not identify you as an individual. We use this data solely to improve the website and user experience.
5. Managing and Controlling Cookies
You have several options for controlling cookies on this website and in your browser:
Cookie consent banner
When you first visit relyaint.com, you will be presented with a cookie consent banner. You may accept all cookies, accept only essential cookies, or customise your preferences. You can change your preferences at any time by clearing your browser cookies and revisiting the site.
Browser settings
All major browsers allow you to control cookies through their settings. You can block all cookies, block third-party cookies only, or delete existing cookies. Note that blocking strictly necessary cookies may prevent parts of the website from functioning correctly.
Google Chrome: Settings → Privacy and Security → Cookies and other site data
Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Microsoft Edge: Settings → Cookies and site permissions
Opt-out of Google Analytics
If you wish to opt out of Google Analytics tracking specifically, you may install the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.
6. Consent and Legal Basis
Our use of cookies is based on the following legal grounds:
Strictly necessary cookies — no consent required. These cookies are necessary for the website to function and are placed on the basis of our legitimate interest in operating a functional and secure website.
Functional cookies — placed on the basis of your consent, obtained through the cookie consent banner on first visit.
Analytics cookies — placed on the basis of your consent, obtained through the cookie consent banner on first visit.
You may withdraw consent for non-essential cookies at any time by adjusting your browser settings or clearing your cookies. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
For visitors located in the European Union or United Kingdom, our use of cookies is also governed by the requirements of the General Data Protection Regulation (GDPR) and the UK GDPR respectively. For visitors in South Africa, our practices comply with the Protection of Personal Information Act (POPIA).
7. Third-Party Services and Data Processors
We use the following third-party services that may place cookies or process data collected via cookies:
ServiceProviderPurposeData processedPrivacy policy
Google AnalyticsGoogle LLC (USA)Website usage analyticsAnonymised IP, pages visited, session duration, device typepolicies.google.com
WordPressAutomattic Inc. (USA)Website platform and session managementSession tokens, login stateautomattic.com/privacy
ElementorElementor Ltd. (Israel)Page builder functionalitySession tokens, form dataelementor.com/privacy-policy
Where third-party providers are located outside of South Africa, we ensure appropriate safeguards are in place in accordance with POPIA requirements for cross-border data transfers.
8. Data Protection and Your Rights
Personal data collected through cookies is processed in accordance with our Privacy Policy and applicable data protection law, including POPIA (South Africa), GDPR (EU), and UK GDPR (United Kingdom) where applicable.
Your rights
Right of access — you may request a copy of personal data we hold about you
Right to rectification — you may request correction of inaccurate personal data
Right to erasure — you may request deletion of personal data we hold about you
Right to object — you may object to processing based on legitimate interests
Right to withdraw consent — you may withdraw consent for non-essential cookies at any time
Right to lodge a complaint — you may lodge a complaint with the Information Regulator of South Africa or the relevant supervisory authority in your jurisdiction
To exercise any of these rights, please contact us at support@relyaint.com. We will respond within 30 days of receiving your request.
9. Retention of Cookie Data
Cookie data is retained for the following periods:
Session cookies — deleted automatically when you close your browser
Consent record cookie — retained for up to 12 months to avoid presenting the consent banner on every visit
Analytics cookies (Google Analytics) — up to 26 months as configured in our Google Analytics account, after which data is automatically deleted
Functional preference cookies — up to 12 months
You can delete cookies from your device at any time by clearing your browser data. See Section 5 for browser-specific instructions.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our cookie practices, changes in applicable law, or the introduction of new website features. Material changes will be notified via the cookie consent banner on your next visit to relyaint.com.
The "last updated" date at the top of this policy indicates when the most recent changes were made. We encourage you to review this policy periodically to stay informed about how we use cookies.
Continued use of the website after changes to this policy are published constitutes acceptance of the revised policy. If you do not agree with the updated policy, you should stop using the website and clear cookies from your browser.
11. Contact Information
If you have any questions, concerns, or requests relating to this Cookie Policy or our use of cookies, please contact us:
Organisation: RelyAInt Advisory Services
Email: support@relyaint.com
Website: https://relyaint.com
Operating jurisdiction: Republic of South Africa
For complaints relating to the processing of your personal data under POPIA, you may also contact the Information Regulator of South Africa at www.justice.gov.za/inforeg.
For complaints under GDPR, please contact the relevant supervisory authority in your EU member state. For UK GDPR complaints, contact the Information Commissioner's Office (ICO) at ico.org.uk.
This Cookie Policy is effective from 15 January 2026.  |  Privacy Policy  |  Terms of Use  |  Contact us